Terms and Conditions

1. Eligibility

To use SpinBet’s services, you must be at least 18 years old, which is the legal gambling age in New Zealand. You are responsible for ensuring that gambling is legal in your jurisdiction. We reserve the right to verify your age at any time, and any violation of the age requirement could result in the closure of your account and forfeiture of your funds.

2. Account Registration

To participate in any SpinBet games, you must first register an account. During registration, you are required to provide accurate personal details, including your name, date of birth, and contact information. You must ensure that all the information provided is true and up to date. Falsifying personal information or registering with another person’s details is strictly prohibited and could lead to the closure of your account.

Only one account per individual is permitted. Multiple accounts created by the same person or group will be closed, and any associated winnings or bonuses will be voided.

3. Identity Verification

In accordance with New Zealand anti-money laundering (AML) laws, we are required to verify your identity before processing certain transactions. You may be asked to provide identification documents such as a passport, driver’s license, or utility bills. Until verification is complete, we may restrict your ability to deposit, play, or withdraw funds. SpinBet reserves the right to freeze or close accounts if verification requirements are not met.

4. Deposits

You can fund your SpinBet account using any of the supported payment methods, such as credit cards, debit cards, or e-wallets. All deposits must be made from a payment source registered in your name. We do not accept third-party deposits.

We apply minimum and maximum deposit limits depending on the method you choose. Deposits will be credited to your account immediately, though delays may occur based on your payment provider’s processing times. SpinBet does not charge fees for deposits, but your payment provider may apply additional charges.

5. Withdrawals

You may withdraw your winnings using the same payment method used for deposits, where possible. Withdrawals are subject to security checks and account verification. Depending on the withdrawal method, processing times may vary from a few hours to several business days.

We reserve the right to charge a small withdrawal fee if the withdrawal amount is below a certain threshold. SpinBet may also impose daily, weekly, or monthly withdrawal limits.

6. Bonuses and Promotions

SpinBet offers a variety of bonuses, promotions, and free spins to enhance your gaming experience. All bonuses are subject to specific terms and conditions, which include wagering requirements, validity periods, and restrictions on eligible games. You should carefully read and understand these terms before accepting any bonus.

Bonuses that are not used within the specified time will be forfeited. We reserve the right to void or reclaim bonuses and associated winnings if we determine that you have violated the bonus terms, including bonus abuse or exploitation.

7. Responsible Gaming

At SpinBet, we are dedicated to promoting responsible gaming and providing a safe environment for all our players. We offer several tools to help you manage your gambling, including:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently exclude yourself from using our services.
• Reality Checks: Receive regular notifications on the duration of your gaming sessions.

If you feel that you may have a gambling problem, we encourage you to seek support from organizations such as the Problem Gambling Foundation of New Zealand. Our customer service team is also available to provide assistance and information on responsible gaming resources.

8. Prohibited Conduct

You agree not to engage in the following activities while using SpinBet’s services:

• Fraud or Cheating: Using third-party software, bots, or any unfair advantage to manipulate games.
• Multiple Accounts: Creating more than one account to exploit bonuses or other promotions.
• Collusion: Working with other players to fix game outcomes or engage in fraudulent activities.
• Money Laundering: Using your SpinBet account to transfer or launder illicit funds.
• Hacking: Attempting to breach the security of SpinBet’s systems or access unauthorized areas of the website.

Violating any of these rules may result in account suspension, termination, and forfeiture of funds. We may also report suspicious activity to the relevant authorities.

9. Game Fairness

At SpinBet, we use a certified Random Number Generator (RNG) to ensure that all games are fair and unbiased. The RNG software ensures that game outcomes are random and cannot be predicted or manipulated by any party. All our games are regularly tested by independent auditors to meet New Zealand’s regulatory standards for fairness and transparency.

10. Limitation of Liability

SpinBet is not liable for any losses you may incur while using our services. Gambling involves risk, and you should only play with money you can afford to lose. We are not responsible for any damages caused by technical issues, interruptions to our service, or the loss of your account login details.

While we strive to maintain a secure platform, we cannot guarantee that our services will be free of viruses or other harmful elements. Your use of SpinBet is at your own risk.

11. Account Closure and Self-Exclusion

You can request the closure of your SpinBet account at any time by contacting our customer support team. If you wish to self-exclude due to gambling concerns, we offer self-exclusion tools that allow you to temporarily or permanently disable your account. During this period, you will not be able to deposit, place bets, or withdraw funds.

SpinBet also reserves the right to close your account for any reason, including but not limited to breaches of these Terms, failure to provide identity verification documents, or suspicious activity. In such cases, any remaining balance in your account may be forfeited.

12. Privacy and Data Protection

We are committed to protecting your personal information in accordance with New Zealand’s Privacy Act 2020. Your data is used for account verification, transaction processing, and improving our services. We may share your information with third parties such as payment processors or legal authorities, but only as required by law.

Our Privacy Policy explains in detail how your data is collected, used, and stored. By using SpinBet, you consent to the collection and use of your data as outlined in our Privacy Policy.

13. Intellectual Property

All content on SpinBet’s website, including text, images, software, and logos, is the intellectual property of SpinBet or its licensors. You are not permitted to copy, distribute, or exploit any of our content for commercial purposes without prior written consent from SpinBet.

14. Amendments to Terms

SpinBet reserves the right to modify or amend these Terms at any time. Any changes will be posted on our website, and you are responsible for reviewing the Terms periodically. Continued use of SpinBet after changes are made constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of New Zealand. Any disputes arising from the use of SpinBet or these Terms will be subject to the exclusive jurisdiction of the courts in New Zealand.

16. Customer Support

If you have any questions or concerns about these Terms, your account, or any aspect of our services, please contact our customer support team. We are available via email, phone, or live chat to assist with your queries.

17. Complaints and Disputes

In the event of a dispute, you should first contact our customer support team for resolution. If we are unable to resolve your complaint satisfactorily, you may escalate the issue to the relevant New Zealand regulatory body for further investigation.